Concierge Care

WE’VE GOT YOUR BACK

We believe you’re going to have the BEST experience in your Ergotec massage chair and we also want you to have the BEST customer care experience.

We promise quick and easy customer service. Our representatives and technicians know their stuff and love helping our customers.

Concierge Care:

Email: service@ergotec.ca

Call: Ergotec @ 877.345.9844

About our Ergotec Service Technicians:

Something’s broken or not working right? We take great care in making sure our technicians are well-trained, so if you ever need service, help or support with your chair, it’s never a pain in the neck.

If you need a new part, we’ll send it your way*. If you need in-home service, our in-home service technicians can repair your chair, fix broken parts… if it can’t be fixed, we'll replace it free of charge**.

Extended Coverage Available:
Contact a concierge to purchase an extended warranty.

Need Service?

Call us! 

*Our In-Home Service Repair, Replacement Part and Replacement Guarantees are according to Ergotec’s standard limited liability warranty policy. Service or parts must be requested within the terms of the warranty.

**Terms and conditions apply. Refer to product manual or contact us.